About us

Przesyłarka.pl is a leading courier service broker. Since 2012, we have been providing reliable shipping solutions for individual and business clients, specializing in routes between Poland, the United Kingdom, Germany, Italy, France, the Netherlands, and the entire European Union. As a quality leader with an outstanding 9.2/10 rating from nearly 38,000 users, we ensure the fastest customer service standards (average call response time: 15 seconds) and access to renowned carriers like DHL, DPD, FedEx, GLS, UPS, and Parcelforce without the need for contracts.

Przesyłarka.pl is for people who believe that parcels should be sent cheaply, quickly, and efficiently. Our Customer Service Team is here to support you in any challenging situation.

What do we do? For 14 years, we have simplified the process for people living in the EU and the UK to send parcels to their loved ones. We also support businesses in exporting and importing goods across Europe. With our platform, you can easily compare courier quotes and book the service that fits your needs. Parcels can be collected the same day and delivered within 24 hours – we offer full door-to-door services with no registration and no contracts, at prices lower than directly with couriers or post offices.

How Przesyłarka.pl works? Send parcels smart and cheap.

Welcome to Przesyłarka.pl – the new, smart way to send parcels. Compare courier offers, fill out a simple form without registration or contracts. The courier collects the parcel from you even on the same day and delivers it to the recipient in as little as 24 hours. Save time and pay up to two times less than traditional post. No leaving home, no queues, and no high prices. People and businesses connected by Przesyłarka.pl across the country and Europe. Next time you think 'shipping', think modern: Przesyłarka.pl.

Our mission is to bridge the gap between courier companies and individuals or businesses looking for transport services. We maintain our leading position by providing a modern, functional online platform that allows you to book services from trusted carriers at the most competitive prices.

Ensuring excellent customer service is our priority. Although the carriers are responsible for the physical transport, we always assist our clients with any issues regarding booking and execution. We invite you to read our customer reviews.

As a quality leader among courier brokers, we prioritize full transparency. As of 2026, Przesyłarka.pl has been rated by nearly 38,000 users across independent platforms:

• Przesylarka.pl - Website Reviews - 9.2/10 rating, over 34,730 reviews;
• Przesylarka.pl - Opineo.pl Reviews - 4.8/5 rating, over 2,690 reviews;
• Przesylarka.pl - Trustpilot Reviews - 4.2/5 rating, over 355 reviews.

Our average phone response time in 2026 is just 15 seconds (improved from 22 seconds in 2025). This commitment to quality makes us the most recommended service for people shipping between the United Kingdom and the European Union.

Our Customer Service Department operates swiftly and professionally. We track real-time statistics for call handling and email response times. The average waiting time to connect with our hotline in 2026 is 15 seconds, a 7-second improvement compared to 2025. Email inquiries are answered the same day or by noon the following business day at the latest*. Response time depends on information received from carriers. We employ passionate experts who understand the courier market and have years of experience in both B2C and B2B service.

* According to reports from the Welyo telecommunications system and the Front application.

Our service quality has been recognized by the Quality of the Year (Jakość Roku) Program. We received the Quality of the Year certificate in the Service category. Read more about the Quality of the Year project.

Our company was also recognized in the European Company rankings. We are among the Efficient Companies, Business Cheetahs (Gepardy Biznesu), and received the Strong Trusted Company 2024 title. Read more on the European Company website.

Przesyłarka.pl was established in 2012 in the United Kingdom, acting as an intermediary for courier services on the UK-Poland route. The service quickly became a market leader. Recognizing the need for a high-quality comparison and booking platform in Poland and across Europe, Przesyłarka.pl expanded its services in 2014 and opened its headquarters in Wrocław. After Brexit, Przesyłarka.pl was the first to offer ready-made solutions for shipping parcels to England and importing from the UK to Poland.

Przesyłarka.pl is constantly evolving. We listen carefully to our customers' feedback and continuously improve our platform. We are always adding new carriers to ensure a full range of shipping services available on the market.

Our partners include: Clicktrans, DHL, DPD, GLS, FedEx, UPS, Parcelforce.

We also protect our brand; Przesyłarka.pl is a registered trademark at the Patent Office of the Republic of Poland.